Refund Policy

1. 14-Day Refund Window

We want you to be absolutely happy with DeckView. If you find that the Service does not meet your needs, you can request a full refund within 14 days of your initial purchase.

2. Digital Product Nature

Because DeckView is a digital product and provides immediate access to premium features upon purchase, we ask that you provide a brief reason for your refund request. This helps us improve the Service for future users.

3. Payment Processing

All transactions and refunds are processed securely via Dodo Payments. Once a refund is initiated by us, it may take 5-10 business days to appear on your bank statement, depending on your financial institution.

4. How to Request a Refund

To request a refund, please send an email to support@deckview.app with the following details:

• The email address used for the purchase.
• Your Dodo Payments order ID (optional, but helpful).
• A brief description of why the product didn't work for you.

5. Abuse of Policy

We reserve the right to refuse refunds to users who act in bad faith or attempt to abuse this policy (e.g., repeatedly purchasing and requesting refunds for the same product).